OOTY Privacy Policy

    At OOTY, protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use the OOTY platform. By accessing or using OOTY, you consent to the terms of this policy.

    1. Information We Collect

    We collect the following types of information to provide and improve our services:

    • Account Information: When you sign up, we collect your name, email address, phone number, and other relevant details

    • Transaction Information: Details about purchases, payments, and returns, including billing and shipping information

    • Technical Information: Information about your device, IP address, browser type, and usage data collected through cookies and similar technologies

    • Communications: Records of interactions with our support team, feedback, and messages sent via the platform

    • Other Information: Any additional data you provide, such as reviews or preferences

    2. How We Use Your Information

    We use your personal information for the following purposes:

    • To Facilitate Transactions: Processing orders, payments, and returns, and ensuring seamless communication between buyers and manufacturers

    • To Improve Services: Analyzing usage patterns, addressing issues, and developing new features

    • To Communicate: Sending order confirmations, updates, promotional offers, and responding to inquiries

    • To Ensure Security: Monitoring and preventing fraudulent activities or misuse of the platform

    • Compliance: Meeting legal obligations, resolving disputes, and enforcing our policies

    3. Sharing Your Information

    We do not sell or rent your personal information. However, we may share it with:

    • Manufacturers: Sharing relevant details (e.g., shipping information) to fulfill your orders

    • Service Providers: Trusted third-party providers who assist with payment processing, shipping, and platform analytics

    • Legal Authorities: When required to comply with applicable laws or respond to valid legal requests

    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

    4. Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    • Enhance your browsing experience
    • Understand user behavior and preferences
    • Provide personalized recommendations and advertising

    You can manage your cookie preferences through your browser settings.

    5. Data Security

    We implement robust security measures to protect your personal information, including:

    • Encryption: Securing data during transmission and storage
    • Access Controls: Limiting access to sensitive information to authorized personnel only
    • Monitoring: Regularly reviewing systems for vulnerabilities and breaches

    While we strive to safeguard your data, no system is completely secure. Please notify us immediately if you suspect unauthorized access.

    6. Your Rights

    You have the following rights regarding your personal information:

    • Access: Request a copy of the information we hold about you
    • Correction: Update or correct inaccuracies in your data
    • Deletion: Request deletion of your account and associated information, subject to legal and operational requirements
    • Opt-Out: Unsubscribe from marketing communications or manage your preferences

    To exercise these rights, contact us at [support email/contact information].

    7. Retention of Information

    We retain your personal information for as long as necessary to:

    • Fulfill the purposes outlined in this policy
    • Comply with legal obligations and resolve disputes

    8. Changes to This Policy

    We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be communicated, and your continued use of the platform constitutes acceptance of the revised policy.

    9. Contact Us

    For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

    • Email: [support email/contact information]
    • Phone: [contact number]
    • Address: [OOTY office address]

    Your privacy matters to us, and we are committed to protecting your personal information while delivering a secure and exceptional experience on OOTY.