OOTY Manufacturer Onboarding Agreement

    This Manufacturer Onboarding Agreement ("Agreement") is entered into between OOTY Pty Ltd ("OOTY"), an Australian company, and the Manufacturer ("Manufacturer"). This Agreement outlines the terms and conditions for participation in the OOTY online marketplace.

    1. Introduction

    OOTY provides an online platform for Indian manufacturers to showcase and sell their products globally. By entering into this Agreement, the Manufacturer agrees to the terms outlined herein and commits to adhering to OOTY's policies and procedures.

    2. Manufacturer Responsibilities

    The Manufacturer agrees to:

    • Product Listings: Provide accurate, complete, and up-to-date information about products, including descriptions, specifications, pricing, and images

    • Quality Standards: Ensure all products meet industry standards and comply with applicable laws and regulations in the target markets

    • Fulfillment: Promptly fulfill all orders received through OOTY's platform in accordance with stated delivery timelines and conditions

    • Customer Service: Respond to buyer inquiries and resolve disputes in a professional and timely manner

    • Compliance: Abide by OOTY's policies, including but not limited to intellectual property rights, prohibited items, and ethical business practices

    • Updates: Notify OOTY of any changes to product availability, pricing, or business details

    • Delivery Responsibilities:

      • Set delivery charges and ensure transparency in shipping costs
      • Organize shipping and provide buyers with tracking details
      • Funds will only be released to the Manufacturer once tracking information is provided and verified by OOTY
      • Adhere to OOTY's Delivery Standards Document, which outlines guidelines for shipping and delivery quality

    3. OOTY's Responsibilities

    OOTY agrees to:

    • Platform Access: Provide the Manufacturer with access to the OOTY marketplace to list and sell products
    • Marketing Support: Promote the marketplace and its products through global marketing initiatives
    • Transaction Processing: Facilitate payment processing for all orders placed through the platform
    • Seller Support: Offer resources and support to help the Manufacturer succeed on the platform
    • Transparency: Provide regular reports on sales performance, payouts, and buyer feedback

    4. Fees and Payments

    • Pricing Structure: OOTY's commission structure is as follows:

      • Tier 1: $0-$100 – Free
      • Tier 2: $101-$5,000 – 7%
      • Tier 3: $5,001-$10,000 – 5%
      • Tier 4: $10,001+ – 3%

    • Free Listings: There are no fees for listing products on the platform

    • Transaction Features: Manufacturers can utilize "Buy It Now" or auction options to sell products

    • Dispute Resolution: Dispute resolution services are available to address issues between buyers and sellers

    • No Transaction Fees: OOTY does not charge additional transaction fees

    • No Fixed Fees: There are no fixed fees for using the platform

    • Final Value Fee for External Sales: If a sale is determined to have been completed outside of OOTY after being introduced to a buyer through the platform, a final value fee will be charged

    • Fee Credits: Manufacturers may qualify for fee credits in the following cases:

      • Issues with an order that are resolved successfully
      • Partial or full refunds issued to buyers. Fee credits will be proportional to the refund amount

    • Additional Documentation: Refer to the separate Fees and Payments Document for comprehensive details on the pricing structure and payment processes

    5. Term and Termination

    • Term: This Agreement will commence upon signing and continue unless terminated by either party
    • Termination: Either party may terminate this Agreement with 30 days' written notice. OOTY reserves the right to terminate immediately in cases of breach of terms or unethical practices
    • Post-Termination Obligations: Upon termination, the Manufacturer must fulfill any outstanding orders and ensure smooth closure of ongoing transactions

    6. Confidentiality

    Both parties agree to maintain the confidentiality of proprietary and sensitive information disclosed during the term of this Agreement.

    7. Indemnification

    The Manufacturer agrees to indemnify and hold OOTY harmless from any claims, liabilities, or losses arising from the Manufacturer's products, business practices, or breach of this Agreement.

    8. Governing Law

    This Agreement shall be governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in Australia.

    9. Entire Agreement

    This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements or understandings related to its subject matter.

    10. Amendments

    OOTY reserves the right to amend this Agreement with prior notice to the Manufacturer. Continued use of the platform constitutes acceptance of the revised terms.

    11. Privacy Statement

    OOTY is committed to protecting the privacy of its users. The Manufacturer agrees to abide by OOTY's Privacy Statement, which outlines how user data is collected, stored, and used. The Privacy Statement is available upon request and forms an integral part of this Agreement.

    Acknowledgment and Acceptance

    By signing below, the Manufacturer acknowledges that they have read, understood, and agree to the terms and conditions of this Agreement.

    OOTY Pty Ltd
    Signature: _ _ _ _ _ _ _ _ _ _ _ _
    Name: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
    Title: _ _ _ _ _ _ _ _ _ _ _ _ _ _
    Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Manufacturer
    Signature: _ _ _ _ _ _ _ _ _ _ _ _
    Name: _ _ _ _ _ _ _ _ _ _ _ _ _ _
    Title: _ _ _ _ _ _ _ _ _ _ _ _ _ _
    Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _